Suggestion: Contact your customer and resolve any issues that caused the transaction to be disputed.
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ACH Return Code R05 – Unauthorized Debit to Consumer Account Using Corporate SEC Codeĭescription: A business debit Entry was transmitted to a member’s Consumer account, and the receiving member had not authorized the Entry. Submit a new payment using the corrected bank account number. Suggestion: Contact your customer and obtain the correct bank account number. The Entry may fail the check digit validation or may contain an incorrect number of digits. ACH Return Code R04 – Invalid Account Numberĭescription: The account number structure is not valid. If this information is not an exact match to what you initially entered, make the needed changes and submit a new payment. Suggestion: Contact your customer and confirm the routing and account numbers, as well as their exact name on their bank account. ACH Return Code R03 – No Account/Unable to Locate Accountĭescription: The account number structure is valid and it passes the check digit validation, but the account number does not correspond to the individual identified in the Entry, or the account number designated is not an open account. If you have not yet provided the goods or provided the services covered by the payment, you may want to wait to do so until you have confirmation of a settled payment. Suggestion: Contact your customer for a different bank account. ACH Return Code R02 – Account Closedĭescription: A previously active account has been closed by action of the customer or the RDFI. Suggestion: Try the transaction again up to two times within 180 days of the original authorization date. ACH Return Code R01 – Insufficient fundsĭescription: The available and/or cash reserve balance is not sufficient to cover the dollar value of the debit Entry.
To make your life even easier, we’ve compiled all ACH return codes (as of 2019), and have included some helpful suggestions from Actum on what to do if you receive a return code while processing with us.
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Thankfully, Actum can help you automate the processing and notification of returns, so you can both avoid returns due to manual errors and eliminate the hassle of getting stuck managing returns on your own.
(If you’re new to working with ACH, this post contains an introductory overview.) ACH payments can be returned (i.e., fail to process or get reversed) during (or even after) settlement periods for one of 85 reasons.
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